Privacy Policy - Fujian Honglun Steel Industry Group Co., Ltd.
Welcome to the official website of Fujian Honglun Steel Group Industry Co., Ltd. (hereinafter referred to as "we", "us" or "our"). We attach great importance to the protection of your personal information and privacy, and strictly abide by the relevant laws and regulations on data protection at home and abroad, including the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the General Data Protection Regulation (GDPR) of the European Union, and other applicable laws and regulations. We adhere to the principles of legality, propriety, necessity and good faith, standardize the processing of personal information, and effectively protect your legitimate rights and interests in personal information.
This Privacy Policy is intended to clearly inform you of how we collect, use, store, share, transfer and disclose your personal information when you visit and use this official website, as well as the rights you enjoy and the security protection measures we take. Please carefully read and fully understand the entire content of this Privacy Policy before visiting or using this official website, especially the bolded clauses. By clicking "Agree", continuing to visit or use this official website, you are deemed to have fully understood and agreed to all the provisions of this Privacy Policy.
1. Scope of Application
This Privacy Policy only applies to your personal information collected and processed by us through this official website, and does not apply to the following scenarios:
• Personal information you provide through third-party platforms (such as industry exhibition official websites, third-party cooperative websites), which is handled by third parties and has no connection with us;
• When you jump to other third-party websites or services through this official website, the privacy policies and information processing rules of the third-party websites shall be the responsibility of the third parties themselves;
• The collection and processing of our employees' information and partners' (enterprises) information shall be subject to other special regulations and shall not be governed by this Policy.
Special Note: This Policy is for the protection of personal information of natural person users (including potential customers, partner contacts, visitors, etc.), and does not apply to the information processing of corporate legal persons and other organizations. As a manufacturing enterprise engaged in metal products, steel rolling processing and import and export of goods, we mainly provide services for enterprise customers, and the protection of personal information in this Policy is mainly for natural persons involved in business contacts.
2. Personal Information We Collect and Collection Methods
We strictly follow the principle of "minimum necessity" and only collect personal information necessary for realizing the functions of the official website and providing relevant services, and do not collect information irrelevant to the services. Combining with our business scope such as metal structure manufacturing, steel rolling processing and import and export of goods, the personal information we collect is mainly for business communication and cooperation needs.
2.1 Voluntarily Provided Personal Information
When you perform the following operations on this official website, you may need to take the initiative to provide us with relevant personal information. If you do not provide such information, you may not be able to complete the corresponding operations or obtain relevant services, but it will not affect your browsing of public information on the official website:
1. Inquiry and Cooperation Consultation: When you fill in the inquiry form and submit cooperation needs, you need to provide your name, contact phone number, email address, company name, position, required products (such as stainless steel pipes, metal structures, metal materials, etc.), purchase volume, delivery cycle and other information. Among them, contact phone number and email address are sensitive personal information. Collecting such information is to timely connect with you for needs, feedback quotes and cooperation matters, which is in line with the necessary needs of business communication;
2. Account Registration and Login (if any): If you register as a member of this official website and log in to your account, you need to provide your name, contact phone number, email address, password and other information for account identity verification, permission management and service push;
3. Message and Feedback: When you submit inquiries, complaints and suggestions through the official website message board and online customer service, you may need to provide your name, contact phone number, email address and relevant message content for us to respond to and handle your demands in a timely manner;
4. Document Download: When you download product manuals, technical parameters, industry solutions and other materials provided by this official website, you may need to provide your name, contact phone number and email address for us to count the situation of material collection and provide you with accurate products and technical services in the follow-up.
2.2 Automatically Collected Personal Information
When you visit and browse this official website, we will automatically collect some non-identifiable information through Cookies and similar technologies to optimize the official website experience, ensure website security and count access data. Such information does not identify your personal identity individually:
1. Device Information: Including the device model you use, operating system version, unique device identifier (such as IMEI, Android ID), browser type and version, device hardware serial number, etc.;
2. Access Information: Including your IP address, access time, browsed pages, stay time, click records, access path, type of connected network, etc.;
3. Cookie Information: Cookies are small text files stored on your device by the website to identify user identity and record user preferences. You can disable Cookies through browser settings, but disabling them may affect the normal use of some functions of the official website (such as the page remembering preferences and avoiding repeated verification). We use Cookies to ensure the normal operation of the official website, optimize the browsing experience, count the number of visits and user behaviors, and do not use them for other irrelevant purposes.
2.3 Personal Information Collected by Third Parties
This official website may embed third-party tools (such as statistical analysis tools, online customer service tools, map positioning tools, etc.). Such third-party tools may collect your relevant information. Please refer to the third party's privacy policy for the specific scope and purpose of collection. We only allow third parties to collect information within the scope of providing services for us, and do not allow them to use or disclose your information beyond the scope. We have obtained relevant qualifications such as quality management system certification, environmental management system certification and occupational health and safety management system certification, and we also require third-party service providers to meet corresponding compliance standards.
3. Purposes for Which We Use Personal Information
The personal information we collect is only used for the following legitimate purposes. Without your explicit consent, it will not be used for purposes irrelevant to the services:
1. Providing Core Services: Connecting with your inquiry and cooperation needs, providing services such as product quotes, technical consultation and order follow-up; responding to your messages, complaints and suggestions, and solving the problems you encounter in using the official website; combining with our business of metal products manufacturing and import and export, providing you with accurate product and cooperation solutions;
2. Optimizing Official Website Experience: Optimizing the page layout and content display of the official website according to your browsing behavior and usage preferences to improve your access experience; counting the access data of the official website, analyzing user needs, and improving product and service quality;
3. Ensuring Website Security: Identifying abnormal access behaviors, preventing risks such as network attacks and fraud, and ensuring the security of the official website and your information;
4. Compliance and Management: Complying with relevant laws, regulations and regulatory requirements, and retaining relevant information for compliance inspections and dispute resolution; in line with our relevant administrative licenses and compliance management requirements;
5. Information Push (with your consent): If you agree, we will push you relevant content such as our new product information, technical upgrade notices, industry dynamics and preferential activities, and you can unsubscribe at any time.
We will retain your personal information for the shortest time necessary to achieve the above purposes. After the retention period expires, we will delete or anonymize your personal information in accordance with the law, unless otherwise specified by laws and regulations. For the information related to cooperation, we will retain it for 1 year after the termination of the cooperation in combination with the actual business situation.
4. Storage and Security Protection of Personal Information
4.1 Storage Method and Period
1. Storage Location: Your personal information is stored on servers located in the territory of the People's Republic of China. We will not arbitrarily transmit your personal information overseas. If it is really necessary to transmit it overseas due to business needs, we will strictly in accordance with the requirements of relevant laws and regulations, obtain your separate consent, and take security measures such as encryption and signing data processing agreements to ensure information security;
2. Storage Period: We follow the principle of "minimum storage period" and only retain it for the shortest time necessary to achieve the service purpose. The specific retention period is as follows: inquiry and cooperation related information is retained for 1 year after the termination of cooperation; account information is retained for 3 months after you cancel your account; browsing records, device information and other non-identifiable information are retained for 6 months; if otherwise specified by laws and regulations, it shall be implemented in accordance with the regulations;
3. Destruction Method: For personal information beyond the retention period, we will completely destroy it by technical means (such as data encryption destruction, physical deletion) to ensure that the information cannot be recovered.
4.2 Security Protection Measures
We attach great importance to the security of your personal information and take dual security measures of technology and management to prevent risks such as leakage, tampering, loss and abuse of personal information. As a high-tech enterprise and innovative small and medium-sized enterprise, we have a sound information security management system:
1. Technical Protection: Adopt AES-256 encryption technology to encrypt and store personal information; establish a sound access control mechanism to strictly limit employees' access rights to personal information, and only authorized personnel can access relevant information; regularly conduct security detection and vulnerability repair on the official website system and servers to prevent risks such as network attacks and virus intrusion;
2. Management Protection: Establish a personal information protection management system to clarify the information protection responsibilities of each position; conduct personal information protection training for employees to improve their awareness of information security; regularly carry out information security audits to timely find and rectify security risks; in line with our quality management system and other relevant certification requirements;
3. Emergency Response: Establish an emergency plan for personal information security incidents. If a security incident such as leakage, tampering or loss of personal information occurs, we will immediately activate the emergency plan, take remedial measures, report to the regulatory authorities in accordance with the law within the specified time, and notify the affected users.
Please note that the Internet environment has certain uncertainties. Although we have taken the above security measures, we cannot completely rule out the risk of personal information being illegally obtained or leaked. You should properly keep your account, password and other information and avoid disclosing them to others. If you find that your personal information has been leaked, please contact us in a timely manner.
5. Sharing, Transfer and Public Disclosure of Personal Information
We strictly protect your personal information. Without your explicit consent, we will not share, transfer or publicly disclose your personal information to any third party, except as otherwise specified by laws and regulations. In line with the principle of compliance operation, we have always adhered to the standardized management of personal information.
5.1 Sharing
Only in the following cases may we share your personal information with third parties, and we will strictly control the scope of sharing to ensure information security:
1. To achieve the purpose of the service, entrust a third party to provide services (such as logistics and distribution, payment services, technical support, customer service, etc.). We will sign a data processing agreement with the third party, clarify the rights and obligations of both parties, and require the third party to use your personal information only within the scope of providing services for us, and not to use or disclose it beyond the scope;
2. In accordance with the requirements of laws and regulations, judicial organs or administrative organs, such as court subpoenas and administrative orders, we may provide your personal information to relevant departments;
3. To safeguard your legitimate rights and interests, public interests, or to respond to public health emergencies and protect the life, health and property safety of natural persons in emergency situations, we may share your personal information in accordance with the law.
5.2 Transfer
We will not arbitrarily transfer your personal information. If it is necessary to transfer personal information due to enterprise merger, division, dissolution, declaration of bankruptcy and other reasons, we will inform you of the name, contact information, processing purpose, processing method and other information of the receiving party, and obtain your separate consent. The receiving party will continue to perform the obligation of personal information protection. If the receiving party changes the processing purpose and processing method, it will re-obtain your consent.
5.3 Public Disclosure
We will not publicly disclose your personal information unless we obtain your separate consent or publicly disclose relevant information in accordance with the requirements of laws and regulations, judicial organs and administrative organs. When making public disclosure, we will take desensitization treatment (such as hiding the middle 4 digits of the mobile phone number and part of the email characters) to ensure that your personal privacy is not infringed.
6. Your Rights
In accordance with the Personal Information Protection Law of the People's Republic of China, the GDPR and other relevant laws and regulations, you have the following rights to your own personal information, and we will provide you with convenient ways to exercise your rights:
1. Right to Know: You have the right to know the specific situation of our collection, use, storage and sharing of your personal information, which can be obtained through this Privacy Policy, official website customer service consultation and other ways;
2. Right of Access: You have the right to access your personal information collected by us, including your submitted inquiry information, account information, message records, etc. You can apply for access through the official website customer service, and we will respond within 15 working days;
3. Right to Rectification: If you find that your personal information is incorrect (such as wrong name and contact phone number), you have the right to request us to correct it. You can submit a correction application through the official website customer service, and we will correct it in a timely manner after verification;
4. Right to Erasure: If you believe that our collection and use of your personal information exceeds the legal scope, or you no longer need us to provide services, you have the right to request us to delete your personal information. You can submit a deletion application through the official website customer service, and we will delete it in a timely manner after verification, unless otherwise specified by laws and regulations;
5. Right to Withdraw Consent: You have the right to withdraw your consent to the processing of personal information (such as withdrawing consent to information push and Cookie use). After withdrawing consent, we will no longer continue to collect and use your relevant personal information, but it will not affect the information processing activities carried out based on your consent before withdrawal;
6. Right to Copy: You have the right to request us to provide you with a copy of your personal information. You can apply through the official website customer service, and we will respond within 15 working days;
7. Right to Complain and Report: If you believe that our personal information processing activities have infringed your legitimate rights and interests, you have the right to complain and report to us, or to regulatory authorities (such as cyberspace administration departments).
Explanation on Exercising Rights: When you exercise the above rights, you need to provide valid identification (such as name and contact phone number). We will handle it in accordance with the law after verifying your identity without charging any fees. If you entrust others to exercise your rights on your behalf, you need to provide your power of attorney and the identification of both parties.
7. Protection of Minors' Information
This official website is mainly for enterprise customers and adult natural persons, and does not provide services for minors. We will not take the initiative to collect personal information of minors. If a minor visits this official website and submits personal information without the consent of his/her guardian, after the guardian finds out, he/she can contact us to request the deletion of relevant information. We will delete it in a timely manner after verification and take corresponding measures.
8. Update and Notification of Privacy Policy
We will update this Privacy Policy from time to time according to the update of relevant laws and regulations, the adjustment of official website functions and the change of business needs. The updated Privacy Policy will be posted in a prominent position on this official website (such as the bottom of the homepage) for a public notice period of not less than 7 days.
If there are major changes to the Privacy Policy (such as major changes in the scope and purpose of collecting and using personal information, changes in the rules for sharing and transferring personal information, etc.), we will notify you in advance through pop-up windows, emails, text messages and other ways on the official website. Your continued visit and use of this official website will be deemed as your consent to the updated Privacy Policy. We will also update the policy in a timely manner in combination with the changes of relevant laws and regulations such as GDPR.
Last Updated Date of This Privacy Policy: [Update Date]
Effective Date of This Privacy Policy: [Effective Date]
9. Contact Us
If you have any questions, suggestions about this Privacy Policy, or need to exercise your rights related to personal information, complain and report, you can contact us through the following ways:
• Company Name: Fujian Honglun Steel Group Co., Ltd.
• Address: Lidun Industrial Park, Lidun Town, Zhouning County, Ningde City, Fujian Province
• Contact Phone: +86 18930582963
• Email Address: Admin@honglungroup.com
• Feedback Processing Time Limit: We will respond within 15 working days after receiving your inquiry, complaint and application. For complex issues, the processing time limit will be appropriately extended, and you will be informed of the progress in a timely manner.
If you are not satisfied with our handling result, you can complain and report to the local cyberspace administration department, market supervision and administration department and other regulatory authorities.
Supplementary Provisions: The final interpretation right of this Privacy Policy belongs to Fujian Honglun Steel Group Co., Ltd. If this Privacy Policy is inconsistent with relevant laws and regulations, the relevant laws and regulations shall prevail.